At a time when more people are writing less formally, the world is relying more on the written word to communicate in the business setting. Writing a business email is different from using Twitter, Instagram, Facebook or even your own blog or personal email. Follow these 5 tips for business email etiquette for better communications:

1. Subject Line.  A clear and concise subject line should be formatted. When someone is looking at their inbox and considering which emails need immediate attention, your subject line will be very important. Be sure that your subject line is informative and relevant to your email message.
2. Proper Greeting. You should always begin your email with a proper greeting.  For introductory emails, a formal greeting is necessary (Dear James…).  Once you have established a relationship with the reader, you may address them more informally (Hi Jim…) – but you should always include some type of greeting in your emails.
3. Proper Grammar, Punctuation, and Spelling. Avoid informal grammar such as slang and jargon.  Well structured and full sentences with proper punctuation will indicate your professionalism when communicating. Also, exclamation points are to be avoided in most business email. Do not use ALL CAPS, as this appears as shouting or anger.
4. Proper Salutation. It is important to end your email in a clear and concise way. Pick a formal salutation that fits your personality. You may use: Best, Sincerely, Thanks, etc.  Also, be sure to include your full name and position in all business email salutations.
5. Respond Timely. Courtesy often wins the day. If an email requires response, try and do so within one day of opening and keep it short and to the point. Often it is good to suggest a call with the reader to explain and clarify your email topic further.

How you use email is a reflection of how you conduct business. Keep these 5 tips in mind to improve your email practices today.